| Role Title | Investment Consultant – Charlotte | JobID | JRA441 |
| Role Type | Permanent | Date Posted | 09-11-2023 |
| Company Information | BIG 5 BANKING/Wealth Management FIRM(Consistently ranked as one of the best employers to work for) | ||
| Programme Information | Location- Charlotte, NC | ||
| Role Description | Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement.Our Investment Contact Center (ICC) helps clients succeed financially by providing specialized, world-class sales and service expertise to new and existing clients and partners. Our team members are dedicated to owning the quality of every interaction while being available when, where and how our clients and financial advisors need us. We believe in the core Vision & Value that states “It’s about building lifelong relationships one customer at a time.” Our foundation for success can be summarized in three beliefs in who we are and what we do: Our product is service. Our value added is financial guidance. Our competitive advantage is our people.
Primary Job Responsibilities: Working within a call center environment, responsible for new business development of investment product solutions to prospective clients. Through inbound and outbound call activity, provides education and consultation to assist in determining the most suitable solution to meet the client’s needs and objectives. Depending on investment product type, new business opportunities are referred to the appropriate brokerage channel or maintained by the Investment Resource Consultant for fulfillment. Demonstrates expertise in areas of investments, markets, finance and economic conditions with ability to sell/refer investment and retirement solutions while providing exceptional customer service. Duties include strong client profiling/needs assessment and relationship building skills, attainment of business development objectives, and effective partnering with Financial Advisors and other lines of business. Responsible for effectively managing pipeline reports to deliver exceptional service and meet performance objectives. Remains in compliance with all standards, procedures and regulations. May work on miscellaneous projects as assigned. The Investment Resource Consultants hours of operations are 8:30 AM – 9:30 PM M-F and 10:30 AM – 7:00 PM EST Saturday. Specific Shifts will be assigned after training is complete. Required Qualifications Successfully completed FINRA Series 7 and 63 (or 66) exams to qualify for immediate registration (or FINRA recognized equivalents) Contact center experience Job Expectations Registration for FINRA Series 66 (or 63 and 65) must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted. |
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| Education / Experience / Knowledge |
Successfully completed FINRA Series 7 and 63 (or 66) exams to qualify for immediate registration (or FINRA recognized equivalents) 6+ months of customer service experience, business development experience, or a combination of both Desired QualificationsContact center experience Financial services sales experience Investment industry experience |
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| Competencies | |||
| Characteristics | Should currently have active Series 7, 63/65/66 licenses.No visa sponsorship for this role. | ||
| Security Clearance Required? (Y/N) | NO | Relocation Assistance Offered? (Y/N) | NO |
